I am facing a problem with a bank . Some money was withdrawn from my account without my debit card, pin or signature. The bank investigated the case for 4 months and just told that will not recover that money because the transactions were valid.
The transactions were done in another country when I was in Dubai. It is clearly fraude transactions and the bank called me the same day the transactions were done saying that they suspected something was wrong.
I would like to know what are my rights in that case and who i should contact to help in situations like that.
Thank you in advance.